Refund policy

A 14-day refund window, processed automatically for first-time requests — and clear about what we will and won't refund.

What we refund and what we don't

We refund

Your first charge

  • Your first subscription charge, in full, if you cancel within 14 days
  • First-time requests, processed automatically — no back-and-forth
We don't refund

Used or late

  • Usage already consumed beyond your plan's included allowance
  • Subscriptions cancelled more than 14 days after the first charge
  • One-off top-ups — those are usage credits, not subscriptions

How to request

Manage your plan and request a refund from your billing settings, or email refunds@modularchunks.com from your subscription email address. First-time requests inside the 14-day window are processed automatically; complex cases, such as billing-cycle edge cases, take up to 2 business days. Billing runs on LemonSqueezy, our merchant of record, who return the refund to your original payment method.

Questions about billing or charges: support@modularchunks.com. Modular Chunks is operated by Nabeel El-dughailib, a sole proprietor doing business as Modular Labs, Berkeley, California, USA.